Customer & Spiritual Care
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Please note the following exceptions to our return and exchange policy:
*** ALL SPIRITUAL SERVICES & DIGITAL PRODUCTS ARE FINAL & CANNOT BE RETURNED!***
*** ALL METAPHYSICAL & JEWELRY items Are FINAL.
***Discounted items are final and cannot be returned or exchanged Returned items must have tags still on and be returned in original packaging .
Returned items must have no visible signs of wear or use to initiate a return or exchange, please complete the following steps:
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Email royaltysupportteam@neguzroyalty.com with your name, order number, and issue with product. You will be emailed back with information regarding your order within 24-72 business day hours.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments